Mailboxes, mail flow and email security
Manage mailboxes, shared mailboxes, distribution lists, mail flow rules and connectors in Exchange Online.
20 lessons5 modules about 74 minutes IT admins Certificate
Part of:Microsoft 365 Administrator
20 hands-on lessons
Earn your Exchange Admin Center certificate
Finish all 20 lessons, then pass the 20-question final exam (80% to pass). Your certificate has a public link anyone can verify.
Recipients, mailbox types, shared mailboxes, permissions and contacts.
Recipients, mail flow and roles, and how Exchange fits next to the Microsoft 365 admin center.
Which mailbox type fits the job, and which ones need a license.
Create a shared mailbox and give the team access to it.
The three delegation permissions and what recipients see.
Put external people in the address list, with or without a sign-in.
Delegation, forwarding, automatic replies, conversions and resource mailboxes.
Give assistants access to a manager's mailbox, and understand automapping.
Redirect a mailbox's email and set out-of-office replies for someone else.
Turn a leaver's mailbox into a shared one, and back again.
Create bookable rooms and kit, and control how they accept meetings.
Distribution lists, dynamic lists, Microsoft 365 groups and mail-enabled security groups.
Create lists, and control who can join them and who can send to them.
Lists that keep themselves up to date from directory attributes.
When a group should be more than an email list.
Transport rules, disclaimers, domains, connectors and message trace.
Build transport rules that inspect and act on messages in transit.
Add legal text to outgoing mail and warn users about outside senders.
Tell Exchange which domains are yours, and how to treat everyone else's.
Route mail between Exchange Online and other servers or partners, securely.
Follow an email through Exchange Online to see where it went.
Archives, holds, quarantine and anti-spam, and Exchange Online PowerShell.
Keep mailboxes manageable, and preserve everything when legal asks.
Where Exchange Online Protection's policies live, and how to release a message.
Connect, query mailboxes and delegate admin work with role groups.
20 hands-on lessons
Earn your Exchange Admin Center certificate
Finish all 20 lessons, then pass the 20-question final exam (80% to pass). Your certificate has a public link anyone can verify.
Recipients, mailbox types, shared mailboxes, permissions and contacts.
Recipients, mail flow and roles, and how Exchange fits next to the Microsoft 365 admin center.
Which mailbox type fits the job, and which ones need a license.
Create a shared mailbox and give the team access to it.
The three delegation permissions and what recipients see.
Put external people in the address list, with or without a sign-in.
Delegation, forwarding, automatic replies, conversions and resource mailboxes.
Give assistants access to a manager's mailbox, and understand automapping.
Redirect a mailbox's email and set out-of-office replies for someone else.
Turn a leaver's mailbox into a shared one, and back again.
Create bookable rooms and kit, and control how they accept meetings.
Distribution lists, dynamic lists, Microsoft 365 groups and mail-enabled security groups.
Create lists, and control who can join them and who can send to them.
Lists that keep themselves up to date from directory attributes.
When a group should be more than an email list.
Transport rules, disclaimers, domains, connectors and message trace.
Build transport rules that inspect and act on messages in transit.
Add legal text to outgoing mail and warn users about outside senders.
Tell Exchange which domains are yours, and how to treat everyone else's.
Route mail between Exchange Online and other servers or partners, securely.
Follow an email through Exchange Online to see where it went.
Archives, holds, quarantine and anti-spam, and Exchange Online PowerShell.
Keep mailboxes manageable, and preserve everything when legal asks.
Where Exchange Online Protection's policies live, and how to release a message.
Connect, query mailboxes and delegate admin work with role groups.
Unlock every lesson, exam and certificate
The Basics module is free. IT Pro unlocks the intermediate and advanced lessons, from $12.42/month.